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It's Best to Talk
For further information about the National Probation Service visit www.probation.homeoffice.gov.uk
For further information about the Ministry of Justice visit.www.justice.gov.uk
You are here: Home : Making a Complaint : It's Best to Talk
It’s best to talk (Informal Complaint Handling).
Often it is better to try to sort out the matter with the member of staff involved. You can write to or telephone the local probation office to speak to the member of staff involved or his/her manager.
They will contact you to discuss the problem and you will receive a letter describing the outcome of this discussion.
Contact details for all our offices can be found on the 'Map of Services' page under 'About Us'